About KB Home KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a real partner in the homebuying process. Our employees are the heart and soul of our company and are driven by a shared culture of customer obsession guided by our focus on sustainability providing a beneficial impact on the world. When you join KB Home, you become part of a team that is passionate about making the dream of homeownership a reality for families across America. Come be a part of our team! Learn more.
JOB SUMMARY: The System Administrator must have at least 5 years’ experience with increasing job responsibilities in supporting the technical needs of end-users with experience supporting users at remote sites and working from home. The System Administrator responsibilities include, but are not limited to, maintaining the office(s) LAN systems, complete preventative maintenance, upgrades and repairs of computers, servers, and network equipment. They will also evaluate office needs and escalate appropriate software and/or hardware requests to KBHIT management. The System Administrator should demonstrate an exceptional level of technical competency, the ability to learn new processes and adapt to KB Home IT and business-related processes. . The ability to work independently to manage and prioritize their time. The System Administrator should assume additional responsibilities and projects beyond IT job responsibilities to the benefit of the company.
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Provides technical support by performing installation, repair, and preventative maintenance of computers, tablets, and other related software/hardware.
- Maintain office LAN systems.
- Complete preventative maintenance, upgrades, and repairs of computers, servers, and network equipment.
- Perform Active Directory/Azure/Intune computer and user object administration.
- Coordinate software installations and upgrades with KBHIT management.
- Maintain an accurate inventory of computer and network assets.
- Evaluate the division’s equipment purchasing needs and collaborate with KBHIT management to create a division technology budget.
- Troubleshoots software and hardware failures and identifies network problems when related to desktop and laptop computers.
- Evaluate and escalate appropriate software and hardware requests to KBHIT management based on field findings and best practices.
- Manage, resolve, and close assigned issues and requests within the ServiceNow IT ticketing systems.
- Performs necessary tasks for opening, relocating, and closing sales and construction offices in the field.
- Order, install and maintain Broadband connectivity.
- Install and manage network printers, print servers, and print queues.
- Organize and direct installation of new equipment.
- Travel to and from sales communities for technical support as needed.
- Coordinates warranty repair and other on-site service calls with outside vendors.
- Assist users with any computer-related and/or other electronic equipment issues, e.g., cellular phones, copiers, postage meters, scanners, or other technology as needed
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education/Certifications/Licenses - High school degree or equivalent required
- Associate or bachelor’s degree preferred.
- Professional technical certification (i.e., MCSE, MCSA) is a plus.
Experience - Minimum 5 years of related work experience, preferably in a multisite environment.
Knowledge, Skills & Abilities - Detailed knowledge of computer system concepts and principles, including computer hardware, software, and network and server technologies
- Advanced level of technical competency with the ability to learn and adapt to KBHIT and business-related processes.
- Includes working knowledge of the integration of IP networking and servers, with Microsoft technologies (Active Directory, Azure, Intune, Windows Server, Windows 11, M365)
- Basic understanding of IP networks and network printing and SharePoint online to assist end users
- The ability to work independently.
- Exceptional organizational skills
- Ability to work in a demanding environment and prioritize tasks while managing multiple simultaneous projects.
- Strong customer service focus and attitude.
- Strong people skills, including the ability to manage various personalities and develop professional relationships.
- Strong verbal & written communication, and excellent listening skills
- Proficient in Microsoft applications including Word, Excel, PowerPoint, and Outlook
- Basic Understanding of SharePoint Online
Work Requirements - Work 8-hour days with flexibility for overtime when necessary.
- Ability to lift and carry objects up to 50 lbs.
- Conduct business in a professional and ethical manner to potential buyers, trade partners, and coworkers to reinforce goodwill and profitability for the company.
- Reliable automobile transportation for travel to area sales communities and air travel out of state as required.
- The position is located on-site at a community in the south Seattle area. Location is to be determined. #LI-onsite
COMPENSATION AND BENEFITS: - Base Salary: The expected pay range for this position is $43.27-$48.08 per hour depending on experience
- Bonus: This position is eligible for an annual discretionary bonus
- Benefits include:
- Medical, Dental and Vision Insurance
- 401K Plan with Company match (vesting percentage based on years of service)
- Paid Time Off - vacation (10-15 days per calendar year based on years of service), sick leave, bereavement leave (3-5 days), jury duty (up to 5 days), and paid holidays (3 per year)
- Life Insurance, business travel accident, optional insurance (paid by employee) for disability, supplemental life, AD&D, and critical illness
- Monthly mobile phone stipend
- Optional Flexible Spending Accounts for healthcare and dependent care
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities.
KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home.
KB Home is an Equal Opportunity Employer. |
